Revocation - Right of Withdrawal

The following instructions regarding revocation rights are applicable to private consumers only and shall constitute a part of the present contract.

Instruction Regarding Revocation

You will be entitled to withdraw from the contract without giving any reason within a period of 14 days. The period for revocation shall be fourteen days and shall begin earliest upon the date you have or a nominated third party other than the carrier has acquired the possession of the goods of the last delivery.

To exercise your right of revocation you have to inform us

Hans Hagemann GmbH & Co KG
Eichendorffallee 90
D-48607 Ochtrup

Telefon: +49 (0) 25 53 / 922 500
Fax: +49 (0) 25 53 / 922 441
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

by sending a clear statement to us (e.g. by letter sent by separate mail, telefax or e-mail) confirming your decision to withdraw from the contract. For this purpose you can use the model form enclosed, however, this form is not binding. In order to comply with the deadline for revocation it is sufficient that you send the information that you will exercise your right of revocation before expiry of this deadline.

Consequences of Revocation

If you withdraw from this contract, we shall have to reimburse to you all payments we received from you, incl. delivery expenses (except for any additional costs which might arise from the fact that you chose a method of delivery other than the most advantageous standard delivery we offer), immediately and within fourteen days at the latest from the date of receipt of your revocation of this contract. For such repayment we shall use the same means of payment that you used in the original transaction, unless you expressly agreed otherwise; under no circumstances you will be charged with any fees for such repayment.

We may refuse reimbursement until we have received the goods back, or until you have proved that you have returned the goods, whichever is the earlier.

You have to send back the goods immediately and in any event not later than fourteen days from the date on which you notify us of therevocation of this contract and that you will send back or pass the goods over to us. The deadline shall be met if you dispatch the goods before the expiry of the period of fourteen days.

You shall bear the direct costs for returning the goods.

You shall only have to pay for any diminished value of the goods when such loss in value is resulting from a handling other than what is necessary to ascertain the nature, properties and functioning of the goods.

The revocation right shall not apply to long distance sales contracts for the supply of goods which are not prefabricated and for the production of which an individual choice or decision by the consumer is required or which are clearly tailored to personal needs.